Relationships: Building More than Machines

It simply cannot be said that we are not proud of our design engineers and the work they have done to conceive of and create the most innovative and highly functioning roller grinder equipment in the market. Built in the United States by hard working Americans, our machines make us swell with pride each time we sell one, install one, and maintain one. What makes us even more proud to be in business though is the people involved in those machines. Our design engineers are hand picked by our team to implement ideas and bring them to life. They are at the forefront of equipment design and keep themselves abreast of where to make improvements as technology advances. And we trust them to do their best work because of the relationships we have built with them. Much like the relationships we build with you, our clients. 

The relationships matter just as much to us as the machines. Indeed, the machines are a product of those relationships, they fuel those relationships, and those relationships then allow us to make even better machines. 

With each relationship we build, we become a stronger company, and our clients can build stronger companies, with superior products, alongside us. We are building so much more than machines. 

Because we are hyper aware of the importance of our relationships both internally and externally, we have a system in place to support their growth. We not only build machines that will last, but we also offer installation, service, and maintenance to support those machines. We have gotten just as much feedback from our clients about our service as we have about the impressive durability and function of our equipment. 

As we see it at RMS Roller Grinder, one cannot exist without the other. You cannot simply make a product or offer a service and send it out into the world. You must always be thinking of the person you are supplying or serving. We don’t just want your repeat business. We also want the word of mouth. And we work hard to get it.