RMS Roller Grinder is a business based on relationships, and at the heart of those relationships are people. Not products and services. People. From the greenest, newest, lowest paid employees, to the person in charge, we are all people, and we see every single one of you. We honor you and the work you do. This perspective is one we take within our own company, and one we take with each company we work with. Because, again, companies are made up of, you guessed it, people. Our companies, products, and services would be entirely worthless if they were not fueled by people.
At RMS, we understand that people rise to the expectations we have of them. People behave the way you treat them, and not vice versa. You have to respect someone from the very beginning, on a human level, and then you can expect them to behave respectably. In our years in business, working with the smallest companies to the largest, recruiting, hiring, and training engineers and janitorial personnel, this adage holds true. Treat people the way you want them to behave.
It is what sets us apart, we believe, in our industry, and really across industries. Perhaps it is because we work with the salt of the earth – farmers and factory owners, ranchers and industrial workers – the ones who form the backbone of our country, that we are humbled by each and every hardworking person out there. Whether you’re in a suit and tie or your coveralls are stained with soil and dust, we see you, and we honor you.
The greatest value any employee can have to a company is in taking ownership of their job. Sweeping floors or commanding attention in a boardroom, you own the work, you treat the work like it matters, and you play your part in a much larger picture of serving your organization and by extension society.
Pay It Forward
Because we run RMS in this way, valuing each employee and client equally, as owners in our success, we know that each person we touch then pays that value forward. Now, after decades in the roller grinder business, we have built a solid community of interconnectedness, from our engineers to our techs, and out to the farmers, we are confident our people are serving our clients with integrity and compassion, and that our clients are treating their own clients in the same way.
It is not often that business can draw a clear outline of how they make a difference in the world. Anyone can argue that this or that product or service is or is not essential to the world. We obviously believe our top quality roller grinder equipment and our expert level service are essential to our little corner of the market, but in the end, it is the people we employ and help each day that make the difference. And that, more than anything, matters to us.