We are looking to add a Production Operator to our team! The Production Operator will share our Core Values, has manufacturing experience (or is willing & excited to work in manufacturing), and has a hunger to develop their skill.

This is an entry level position but for the right team member could be the launching point to grow into a variety of roles, as we are strong believers in cross training and continuously developing our team!

Here’s what you’ll do:

• • Unload & prep incoming service parts for QA inspections using forklifts, overhead hoist, hydraulic pullers.
  • Inspect parts for quality defects & out of standard conditions using digital caliper & micrometer.
  • Repair quality defects such as out of standard shafts using hydraulic pullers & presses.
  • Document part repairs and condition for future use and place in inventory.
  • Prep, inspect, document, & stage parts for machining centers using handheld grinder, dial indicators, and accurately counting roll flutes.
  • Operate machine centers such as cylindrical grinder, balancers, and corrugators.
  • Pull, stage, & load parts ensuring the team has every part necessary for upcoming jobs.

Type of Team Member we are looking for:

• • • An individual that has a high attention to detail to ensure the parts they are producing meet our quality standards, setting our downstream manufacturing processes up for success.
    • An individual that is not afraid to get dirty and proudly wears it like a badge of honor.
    • An individual willing to ask questions to further their learning and questions out of standard conditions.
    • An individual that prefers working semi-independently and has an ownership mindset to ensure good housekeeping, organization, and ways to improve their work area.
    • An individual that has good documentation skills for critical information & QA standards.
    • Ability to read parts picklist, pull correct parts, & stage parts

Company Culture Benefits:

• • • Dynamic Work Environment:
      • Be part of a collaborative and energetic team that values innovation and continuous improvement.
    • Family-Oriented Culture with Flexible Schedules:
      • Embrace a workplace that understands you are not just an employee – you are a Team Member with family commitments. Enjoy the flexibility to manage your schedule.
    • Competitive Compensation:
      • Enjoy a competitive wage ($21-$23 per hour depending on experience) with performance-based incentives and benefits such as healthcare, dental, vision and more.
    • Generous PTO:
      • RMS believes in a work-life balance, starting with 3 weeks of PTO in your first year, growing to 5 weeks PTO after 5 years.
    • Career Growth Opportunities:
      • We invest in your skill & professional development, providing opportunities for career advancement within the organization.
    • Innovative Products & Exceptional Customer Service:
      • Represent a company that takes pride in delivering innovative equipment and partners with our customers exceeding their expectations.

Education and Experience:

• • • High school diploma or equivalent.
      • Vocational training or certification in fabrication is a plus.
    • Previous experience in a manufacturing or a high-level of mechanical understanding is helpful.

We are looking to add a Service Scheduler to our team in our Customer Support Department!  Our ideal team member will share our Core Values, have great communication skills, have a knack for planning, and have a hunger to continue to develop and grow.

Here’s what you’ll do:

• • • Communicate with customers to list, prioritize, and plan for upcoming service work.
    • Review the work that is being scheduled and identify any special parts, tools, or instructions that will be needed to complete the work.
    • Schedule service routes to complete the needed work with the available team members and mill wrights each week.
    • Assist service team members with route logistics, tracking down parts/equipment, and working through issues that arise.
    • Accurately record and update customer information in our CRM to ensure we have the most up to date information.
    • Work with the machine shop to schedule the service rolls that will be needed for upcoming routes.
    • Set up parcel, LTL, and flatbed shipping for service parts and equipment.
    • Trouble shoot customer machine and operational issues as needed.

Type of Team Member we are looking for:

• • • An individual that has a high attention to detail to ensure customer information is being accurately captured, service routes are efficiently scheduled, and that service work orders have all needed information.
    • An outgoing individual that is not afraid to call customers and can navigate through difficult conversations when needed.
    • An individual willing to ask questions to further their learning and questions out of standard conditions.
    • An individual that is personable and easy to communicate with.
    • An individual that has good documentation skills for critical information & QA standards.

Company Culture Benefits:

• • • Dynamic Work Environment:
      • Be part of a collaborative and energetic team that values innovation and continuous improvement.
    • Family-Oriented Culture with Flexible Schedules:
      • Embrace a workplace that understands you are not just an employee – you are a Team Member with family commitments. Enjoy the flexibility to manage your schedule.
    • Competitive Compensation:
      • Enjoy a competitive wage ($23.00-$25.00/hour) with performance-based incentives and benefits such as healthcare, dental, vision and more.
    • Generous PTO:
      • RMS believes in a work-life balance, starting with 3 weeks of PTO in your first year, growing to 5 weeks PTO after 5 years.
    • Career Growth Opportunities:
      • We invest in your skill & professional development, providing opportunities for career advancement within the organization.
    • Innovative Products & Exceptional Customer Service:
      • Represent a company that takes pride in delivering innovative equipment and partners with our customers exceeding their expectations.

Education and Experience:

• • • High school diploma or equivalent.
    • Previous customer service experience is a plus but not needed.