We are looking to add to our team in our Service Department! Our Ideal Team Member will share our Core Values, has field service experience (or is willing & excited to learn), and has a hunger to develop their skills.

This is an entry to mid-level position and for the right Team Member, could be the launching point to grow into a variety of roles as we are strong believers in cross training and continuously developing our team!

Here’s what you’ll do:

• On-Site Equipment Maintenance and Repair
  • Travel to customer locations to troubleshoot, diagnose, and repair RMS Roller-Grinder equipment.
  • Execute preventive maintenance routines to ensure optimal performance and longevity of machinery.
  • Collaborate with customers to understand their unique needs and provide tailored solutions.
• Breakdown Response
  • Be the frontline responder to equipment breakdowns, ensuring minimal downtime for our valued customers.
  • Utilize your technical expertise to quickly identify and resolve issues, getting our customers back to peak production efficiency.
• Training and Consultation
  • Conduct comprehensive training sessions for customers on the operation and maintenance of RMS Roller-Grinder equipment.
  • Share best practices, tips, and insights to enhance customers’ understanding and maximize the efficiency of their machinery.
• Customer Relationship Building
  • Foster strong relationships with clients by providing exceptional service and demonstrating a commitment to their success.
  • Act as a brand ambassador, representing RMS Roller-Grinder with professionalism and dedication.
• Documentation and Reporting
  • Maintain detailed service records, documenting all interactions, solutions implemented, and recommendations for future improvements.
  • Provide regular updates to the service team and management, contributing to the continuous improvement of our products and services.

Type of Team Member we are looking for:

• An Individual that has a Passion to Travel consistently; working 3-4 consecutive days a week and staying out 2-3 nights a week; with minimal weekend work that may be required.

• An Individual that is Self-Motivated and can see & anticipate what needs to be completed and then takes appropriate action to get the job done in a quality fashion.
• An Individual that has a strong Mechanical Aptitude and a knack for taking apart and properly reassembling equipment.
• An Individual that has Diagnostic and Problem-Solving Skills, where they can determine the root cause of an issue and come up with solutions to resolve it.

• An Individual that has Excellent Communication and Interpersonal Skills so they can interact professionally and effectively with our customers.

• An Individual that has a Customer Focused mind set, understanding the need to assist customers in breakdown situations and getting them operational in a timely fashion.
• An Individual that has a Growth Mindset that is willing to learn and help in other areas within the company to support the team.
• An Individual that has an Ownership Mindset, ensuring they have the right parts, tools, & equipment for the job while keeping their truck and work sites organized and in good housekeeping.

Company Culture Benefits:

• • • • Competitive Compensation:
        • Enjoy a competitive wage of $27.50 – $35.50 + depending on experience with performance based-incentives and benefits such as healthcare, dental, vision and more!
      • Dynamic Work Environment:
        • Be part of a collaborative and energetic team that values innovation and continuous improvement.
      • Family-Oriented Culture with Flexible Schedules:
        • Embrace a workplace that understands you are not just an employee – you are a Team Member with family commitments. Enjoy the flexibility to manage your schedule.
      • Generous PTO:
        • RMS believes in a work-life balance, starting with 3 weeks of PTO in your first year, growing to 5 weeks PTO after 5 years.
      • Career Growth Opportunities:
        • We invest in your skill & professional development, providing opportunities for career advancement within the organization.
      • Innovative Products & Exceptional Customer Service:
        • Represent a company that takes pride in delivering innovative equipment and partners with our customers exceeding their expectations.

Education and Experience:

• • • High school diploma or equivalent.
    • Ability to obtain DOT compliance within 90 days of employment.
    • Has or can obtain a Commercial Driver’s License (CDL).
    • Previous experience with hydraulics, pneumatics, welding, and/or fabrication is beneficial.

EOE

We are seeking a highly motivated results-oriented Business Development Representative to focus on expanding our market presence in emerging sectors!

We’re a family-oriented company where your ideas matter, your voice is heard, and work-life balance is actually a thing. If you like to think outside the box, solve problems, and have fun while doing it, you might just be the perfect fit!

What You’ll Be Doing (AKA How You’ll Be Changing the World):

• Discover the undiscovered – Identify and research new markets and customer segments that RMS can take by storm.
• Be the mastermind behind our growth – Develop and execute strategic plans to bring RMS to new industries.
• Talk the talk & walk the walk – Connect with key decision-makers, build relationships, and turn prospects into customers.
• Show off our cool stuff – Deliver engaging presentations and product demonstrations (bonus points for creativity!).
• Team up for success – Work with sales and marketing to fine-tune strategies and maximize impact.
• Be an industry insider – Stay up to date on trends, competitors, and new opportunities.
• Take the show on the road – Represent RMS at trade shows, industry events, and conferences (yes, some travel required – but hey, free trips!).

What We’re Looking For (Aka Your Superpowers):

• No degree required! (We care about your skills, not your diploma.)
• A self-starter who’s not afraid to take initiative and get things done.
• A networking guru – You love connecting with people and building relationships.
• A natural communicator – Whether it’s a handshake or a Zoom call, you know how to engage.
• An idea machine – You bring fresh, creative ways to approach business growth.
• Willingness to travel as needed – approximately 30% (because meeting new people in new places is fun, right?).

Bonus Points If You Have:

• Experience in capital equipment sales or working in processing industries.
• A knack for breaking into new markets like a business development ninja.

What’s In It For You? (Besides Working with an Awesome Team):

• Competitive salary of $80,000 – $95,000 + commission (because your success should be rewarded!).
• Top-tier benefits – Health insurance, a retirement plan, and 3 weeks of PTO in your first year.
• Career growth opportunities – We invest in our team and love seeing people thrive.
• A workplace where ideas matter – Got a wild idea to help us grow? Let’s hear it!
• A supportive, fun, and family-oriented culture – We work hard, laugh a lot, and celebrate wins together.

Do you thrive on building relationships, driving sales, and having fun while doing it? If you’re looking for a career where culture, growth, and passion come together—RMS Roller-Grinder is calling your name!

We’re growing fast and need a rockstar Territory Sales Manager to own an assigned territory in South Dakota, North Dakota, Nebraska, Kansas, and Saskatchewan Canada, build strong customer relationships, and crush sales goals along the way. You’ll take charge of this specific territory while driving growth and spotting new opportunities – without the responsibility of managing a team!

If you’ve got the drive and a winning attitude, we’ll give you the tools to succeed (and a whole lot of fun along the way)!

What You’ll Be Doing:

• Drive Sales Like a Boss: Grow revenue by nurturing current customers and prospecting new ones.
• Be the Go-To Expert: Help customers understand our products (like roller mills and hammer mills) and how we can make their businesses better.
• Think Big, Win Bigger: Spot opportunities, solve problems, and make things happen!

What You’ll Need to Rock This Role:

Must-Haves:

• High School Diploma or equivalent
• Clean driving record and a valid driver’s license
• Stellar communication and people skills
• A “get-it-done” mindset with motivation to win
• Ability to travel 50% (day trips + some overnights)

Bonus Points For:

• Thriving in a fast-paced environment
• Top-tier time management and organization
• Natural ability to influence and resolve conflicts
• Team-player mentality with flexibility and hustle

Why You’ll Love Working Here:

• Culture That Rocks: We’re award-winning for a reason—our team knows how to work hard and have fun doing it.
• Career Growth Built In: We’ll train you, support you, and help you hit your career goals (education assistance included!).
• Work-Life Balance That Works: Flexible environment where your success and happiness matter.

The Perks You’ll Get:

Amazing Pay: Base salary $80,000 – $95,000 (depending on experience) + Individual Performance Bonuses!

Time Off That Counts:

• 3 weeks PTO right off the bat (prorated your first year)!
• Up to 5 weeks PTO after 5 years!
• 6 paid holidays + 8 hours of paid volunteer time

Full Benefits Package:

• Medical, Dental, Vision & Prescription Coverage
• 401(k) with a company match
• Company-paid life insurance for full-time team members

EOE

We are looking to add a Service Scheduler to our team in our Customer Support Department! Our ideal team member will share our core values, have great communication skills, have a knack for planning, and have a hunger to continue to develop and grow.

Here is what you will do:

• Communicate with customers to list, prioritize, and plan for upcoming service work.
• Review the work that is being scheduled and identify any special parts, tools, or instructions that will be needed to complete the work.
• Schedule service routes to complete the needed work with the available team members and mill wrights each week.
• Assist service team members with route logistics, tracking down parts/equipment, and working through issues that arise.
• Accurately record and update customer information in our CRM to ensure we have the most up to date information.
• Work with the machine shop to schedule the service rolls that will be needed for upcoming routes.
• Set up parcel, LTL, and flatbed shipping for service parts and equipment.
• Trouble shoot customer machine and operational issues as needed.

Type of Team Member we are looking for:

• An individual that has a high attention to detail to ensure customer information is being accurately captured, service routes are efficiently scheduled, and that service work orders have all needed information.
• An outgoing individual that is not afraid to call customers and can navigate through difficult conversations when needed.
• An individual willing to ask questions to further their learning and questions out of standard conditions.
• An individual that is personable and easy to communicate with.
• An individual that has good documentation skills for critical information & QA standards.

Company Culture Benefits:

• Dynamic Work Environment:
  • Be part of a collaborative and energetic team that values innovation and continuous improvement.
• Family-Oriented Culture with Flexible Schedules:
  • Embrace a workplace that understands you are not just an employee – you are a Team Member with family commitments. Enjoy the flexibility to manage your schedule.
• Competitive Compensation:
  • Enjoy a competitive wage ($23.00-$25.00/hour) with performance-based incentives and benefits such as healthcare, dental, vision and more.
• Generous PTO:
  • RMS believes in a work-life balance, starting with 3 weeks of PTO in your first year, growing to 5 weeks PTO after 5 years.
• Career Growth Opportunities:
  • We invest in your skill & professional development, providing opportunities for career advancement within the organization.
• Innovative Products & Exceptional Customer Service:
  • Represent a company that takes pride in delivering innovative equipment and partners with our customers exceeding their expectations.EOE